> ## Documentation Index
> Fetch the complete documentation index at: https://docs.appinion.pt/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

Solutions to the most common issues you may encounter when connecting an AI assistant to Appinion.

## Common issues

<AccordionGroup>
  <Accordion title="The connector does not appears or it is not connected">
    Verify that you've copied the connection URL exactly as provided and pasted it into the custom connector field of your AI client.

    ```text twoslash theme={null}
    https://api.appinion.pt/mcp
    ```

    After adding the connector, you also need to enable Appinion within your conversation. In Claude, open the \*\*Connectors \*\*menu and enable Appinion. In ChatGPT, open **Tools** and enable Appinion.

    If the connector still doesn't respond, remove it, add it again, and repeat the setup process.
  </Accordion>

  <Accordion title="Sign in or authorization fails">
    When you connect an AI assistant, your browser opens a window where you sign in to Appinion and authorize access using OAuth.

    If this window doesn't open, or the authorization process doesn't complete successfully, remove it, add it again and repeat the setup process.
  </Accordion>

  <Accordion title="The connection requires a plan">
    AI assistants are available as a paid addon for the Growth plan. If you haven't subscribed a growth plan , see [Pricing](https://appinion.pt/pricing/) to explore your options.
  </Accordion>

  <Accordion title="How do I disconnect the connector">
    Remove the Appinion connector from your AI client. You can reconnect it at any time by repeating the setup process.
  </Accordion>
</AccordionGroup>

## Still need help?

If none of the solutions above resolve your issue, contact us at [main@appinion.pt](mailto:main@appinion.pt) and we'll be happy to help you connect your AI assistant.

## Know more

<Columns cols={2}>
  <Column>
    <Card title="Connect an assistant " icon="plug" href="/connect-an-assistant">
      Step-by-step guides for connecting Claude, ChatGPT, and other MCP clients.
    </Card>
  </Column>

  <Column>
    <Card title="Security and privacy" icon="shield" href="/security-privacy">
      Learn how OAuth protects your account, data, and credentials.
    </Card>
  </Column>
</Columns>

<Columns cols={2}>
  <Column>
    <Card title="What is the Wingman assistant" icon="robot" href="/what-is-the-wingman-assistant">
      Bring Appinion data into Claude, ChatGPT, and other AI assistants.
    </Card>
  </Column>
</Columns>