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There are two ways to connect the Apple App Store Connect API to Appinion:
  1. Individual Key: The individual key for Customer Support role gives Appinion access to the app ratings and reviews only. This is the recommended way to connect.
  2. Team Key: This gives Appinion Admin access to the account. We only access the ratings and reviews endpoints.
Check out the Apple App Store Connect support article for more information on the different permission levels for each role.

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Connect with an Individual key

Update your Customer Support User

If you have an existing Customer Support User that does not currently have access to creating APIs in the App Store Connect account, then an Admin user will need to update their Apple permissions to allow them to generate an API key.Capturadeecrã2026 01 09,às22 36 18
  1. Select the **People **tab.
  2. Check the email address of the Customer Support User to enable the API. It will open up the User page.
  3. Check “Generate Individual API Keys” box.
Create a New Customer Support UserIf you do not have an existing Customer Support user in App Store Connect, an Admin user will need to create one.
  1. Select the **People **tab on the Users and Access page.
  2. Click the ”+” button on the top of the list
  3. Fill all the required fields and make sure you check Customer Support and Generate Individual API Keys.

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Connect with a Team key

This requires Account Holder access for the App Store Connect account.